Hakko Rewards
To start, simply click the button on the lower left corner and sign in/sign up with your
Frequently Asked Questions
Simply create an account with us to join the
Customers who do not wish to create an account can still purchase from our website, however, please note that without an account, there will be no tracking of orders to convert into
*Hakko Koins are awarded to the total order value before tax.
1. Simply click the button on the lower left corner of the screen.
2. A panel will pop up with a prompt to sign in or create an account. This is the same customer account on
3. After creating an account, you'll receive some
Log in to your account via the button on the bottom left corner of the screen. A panel will pop out to display your current Koins as well as the rewards that you are eligible to redeem. It also shows all other available actions you may take to earn additional Koins.
Koins are only awarded after payment has been captured by the system. It may take up to 2 working days for the new Koins to be reflected on your account. In the event of discrepancies, kindly reach out to us via chat (lower right corner button) with your order number(s).
50 Koins are awarded once every year on your birthday. Please note that in order to be eligible for this, you will need to input your birthday at least 30 days in advance of the actual day, otherwise the Koins will be awarded the following year.
Once you have accumulated sufficient Koins, you can open the
Simply select the reward you want and click redeem. It will redirect you to a page with the promo code which you can then apply at check out. If you are not yet ready to purchase, fret not! The promo code/reward will remain available in your account when you return the next time to check out, and will only expire when it is redeemed.
*Please note that unused rewards will NOT be returned as Koins, kindly redeem the rewards only when you are sure you will use it.
Give $5 and Get $5!
By referring a friend, you can give them $5 for their first purchase, while you get $5 to spend for your next order!
Please note that both requires a minimum spending of $50 to redeem the $5 off. In the rewards panel, scroll to the bottom and copy your unique referral URL, which you can then share to your friends via your messaging apps, Facebook, Twitter or email.
*$5 is awarded to the new user for their very first order. $5 is awarded to the referrer once the new user's first order is completed.